Establishing International Call Centers in Pakistan –The Challenge & an Opportunity
A Paper by Babar B. Jhumra,
Managing Partner, NBA Computers
As a Pakistani IT professional and a businessman, I would like to present Pakistan’s case to potential investors and top professionals abroad; as also to our own businessmen friends - from the point of view of entrepreneurship, profitability, venture success potentialities and some risks involved, in this, by now, the not-so-new industry.
The Call Center Phenomenon and what it means to Pakistan:
Pakistan, in spite of possessing all the where-with-all required by this industry, badly missed the bus until recently. Inspired by the dynamic and far-sighted leadership of President Pervez Musharraf and his distinguished team of learned experts, Pakistan woke up about three years back to try to take its share of advantages that the new technology offered.
Built-in Strengths of Pakistan as a potential IT Hub of South Asia:
The Call Center Phenomenon and what it means to Pakistan:
Pakistan, in spite of possessing all the where-with-all required by this industry, badly missed the bus until recently. Inspired by the dynamic and far-sighted leadership of President Pervez Musharraf and his distinguished team of learned experts, Pakistan woke up about three years back to try to take its share of advantages that the new technology offered.
Built-in Strengths of Pakistan as a potential IT Hub of South Asia:
- Low-cost of infrastructure setup for call center
- Availability of skilled human resource at low cost
- Advanced Infrastructure facilities and high bandwidth availability
- The language factor
- Legal framework and regulatory provisions
- Proactive government policies
posted by Babar @ 2:10 PM
20 comments
20 Comments:
lol
wish u a curse_%%...
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