US Political Climate Now Ripe For Offshoring

A study published last week by Datamonitor predicts a resurgence in the US offshoring market due in part to the post-election US political environment, which now offers relief for companies who have been limiting offshoring to try to avoid public relations controversies. The report predicts that 250,000 new call center positions will be created by 2009 in India and the Philippines alone. Despite this growth, however, the report also indicates that traditional offshoring sectors like call centers will decline in overall market share as the range of industries which utilize offshoring spreads in coming years. CeBit Reports:

Datamonitor predicts that more firms are set to follow the likes of British Airways, Citibank, General Electric and HSBC, all of which have spun off a part or all of their operations to India.