Saturday, July 01, 2006

Man held in HSBC India scam probe - BBC

Police in the southern Indian city of Bangalore say they have arrested an employee in connection with a financial scam operating from a HSBC call centre.

Nadeem Kashmiri, a data operator, has been charged with hacking the computer system which allegedly led to money being stolen from customer accounts.

HSBC said funds were taken from a "small number" of customers in UK.

Fear over India call centre fraud - BBC

The Evening Standard newspaper reported that organised gangs had offered a year in wages to call centre staff in return for access to UK credit card details.

And US credit card giant Capital One pulled out of India after unauthorised credit levels were offered by call centres.

MEPs are tabling a motion on Monday at the Employment and Social Affairs Committee calling for an investigation into the issue.

Bill Miller, MEP for Scotland, who is backing the motion, says action needs to be taken before attempts to get credit card details become more widespread.

"It is a worrying consequence of the trend towards outsourcing," he said.