What Does the Future Hold for the Call Center?
By Anthony Mitchell
In five years, homeshoring will become vastly more popular, and Pakistan will become more of a call center hub, says ECT News Network columnist Anthony Mitchell. In addition, demand for voice services in China and India will climb dramatically, he predicts.
posted by Babar @ 11:03 PM
10 comments
10 Comments:
Nice article. You can also get freelance projects and telecommuting jobs from ICanFreelance.com
I hope you're doing well. I'm a Product Marketing Manager at oDesk. We've recently been doing some analysis on our top provider countries, and have been pleasantly surprised by what we're finding in the Pakistani outsourcing community. I thought you may like oDesk's latest blog posting, which puts Pakistan among the top of oDesk's "value for money" rankings.
http://www.odesk.com/blog/2009/01/philippines-pakistan-top-odesk%E2%80%99s-value-for-money-outsourcing-rankings/
Also, if you haven't already, check out our new Pakistan country page.
http://www.odesk.com/community/oconomy/outsourcing_pakistan
Hopefully this data is interesting to your readers. Is there any other data we could provide that may be useful?
You wrote a great article.
I believe the BPO industry is here to stay. Based on the economic trends of the West. More companies are outsourcing their labor needs to developing countries such as India and Philippines in order to cut the high cost of productivity but still maintaining the quality of work done.
Now a days many of the companies abroad have started outsourcing their back office jobs to Indian companies as a strategic idea to cut down costs and they get easy access to intellectual caliber of the people in India.
Regards,
back office service India
Call Center have great future in Pakisan. I am also working in a Call Center.
Aside from India, I am proud to say that Philippines is also the leading country when it comes to outsourcing.
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very informative blog
i am interesting in call center job
It’s good news for the countries like Pakistan & India. We always welcome this type of advancement. As there is job crisis in this countries, it will surely makes the situation better.
Robert
Outbound Telemarketing
As far as I'm concerned, there is no point getting out of bed for less than a grand, so it doesn't look as though it's worth the effort in my mind.
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