Thursday, February 23, 2006

Pakistan's Seamewe-3 damaged - SeaMeWe-4 saves the day - The News

KARACHI: The country’s first undersea fibre optic cable, Seamewe-3, was damaged on Wednesday morning slightly interrupting the internet and voice traffic, thanks to the recently commissioned second undersea link Seamewe-4, which save the country from an internet blackout.

A spokesman for the Pakistan Telecommunication Company Limited (PTCL) told The News that at about 8:30 am the Seamewe-3 got damaged at Gulbai area.

Wednesday, February 08, 2006

Reality check for Indian call centers - The Nation Daily

by Muhammad Abd al-Hameed

A mountain looks so picturesque from a distance or in color pictures. When you actually land there, standing on barren earth and surrounded by stones and boulders, you wonder what is so beautiful about them. That is the difference between perception and reality. Perception is what you think you see and reality is what you actually see.

The same applies to the call centers in India. There has been so much hype in foreign and our own media that many people think it was the best thing that could happen to a poor country with cheap labor. Some recent reports from Indian sources give a reality check.

The myth is that every major company in the world is setting up its call center in India. The reality is that all call centers, according to the trade association, NASSCOM, employ 350,000 workers, which is only 3% of the world total. The next reality is that India is not the cheapest market.