Powergen to shut call centres in India
London, June 16, 2006
British energy giant Powergen has announced it is closing its call centres in India saying outsourcing has hurt customer satisfaction.
The company, part of the German group EON, admitted on Thursday that its use of India had a negative impact.
British energy giant Powergen has announced it is closing its call centres in India saying outsourcing has hurt customer satisfaction.
The company, part of the German group EON, admitted on Thursday that its use of India had a negative impact.
posted by Babar @ 8:53 PM
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