Indian BPO under siege after TV sting - Y!News
New Delhi: Thursday could do a lot of damage to the Indian BPO industry. UK-based Channel 4 is all set to air a sting operation, showing two Indian middlemen selling personal and confidential financial information of UK citizens they allegedly obtained from Indian call centres.
But the Indian BPO industry is questioning the story as well as its motivation. "In the US, 148 cases of theft worth over $33 billion was reported last year. Worldwide, a French company has calculated frauds worth something like $60 billion. We are quite aware of it," an industry official said.
But the Indian BPO industry is questioning the story as well as its motivation. "In the US, 148 cases of theft worth over $33 billion was reported last year. Worldwide, a French company has calculated frauds worth something like $60 billion. We are quite aware of it," an industry official said.
posted by Babar @ 11:07 PM
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